Connect SimplyBook.me to Reservd

Keep running your classes in SimplyBook.me. They show on Reservd with the right places left, customers book and pay on Reservd, and every booking goes straight into SimplyBook so a class is never overbooked. It takes about ten minutes.

  1. 1. Switch on SimplyBook's API

    Sign in to SimplyBook.me on a computer as an admin. Open Custom Features, find API and switch it on. API is one of SimplyBook's custom features, so your plan needs room for it.

  2. 2. Make an API User Key (best)

    In SimplyBook, go to Settings, API User Keys and make a key called Reservd. You paste it into Reservd in place of a password, so your own password is never typed anywhere else. If your login uses two-step sign-in, you need a key.

  3. 3. Connect Stripe on Reservd

    Customers pay by card on Reservd when they book, and the money goes straight to your bank. In your Reservd dashboard, open SimplyBook (it's under Getting found, and linked from Import and from Settings, How customers book) and press Connect Stripe.

  4. 4. Connect SimplyBook

    Fill in your company login (the first part of your SimplyBook address: mystudio in mystudio.simplybook.me, or paste the whole address), your SimplyBook user login, and the API User Key or password. Reservd signs in once and keeps only SimplyBook's sign-in token, locked away. Choose a drop-in price for classes with no price in SimplyBook, then press Connect SimplyBook.

Questions

Which of my services come across?
Classes: a service whose class provider takes more than one person (in SimplyBook's Classes feature, that's the class's capacity). 1:1 services, hidden services and recurring packs stay in SimplyBook only.
Will SimplyBook email my customer too?
It might. SimplyBook's API has no way to switch off its own booking email for one booking, so it follows your notification settings in SimplyBook. Reservd never asks them to pay in SimplyBook: their booking there has no payment asked for, with the note "Booked and paid on Reservd."
What if I move or cancel a class in SimplyBook?
SimplyBook classes don't have an id of their own, only a time. A class taken off or moved in SimplyBook is cancelled on Reservd and anyone booked here gets their money back; the class at its new time comes across as a new one.
How often does it update?
Your timetable every 15 minutes, and bookings as they happen. SimplyBook limits how many API calls an account makes a day, so Reservd reads the timetable no more often than that.

Not on Reservd yet? List your business, then open SimplyBook in your dashboard.

Stuck? Email hello@reservd.co.uk and we'll help. Never send us your password or key.